Results,
not promises.
“I had been to four PTs over two years. After six visits, I was back on the court.”
Daniel came in with a two-year story — disc herniation, two injections, three rounds of conventional PT, all delivered in twenty-minute slots. The findings on imaging weren’t the problem; the pattern of how he loaded the spine under fatigue was. Six visits at EQ closed the case.
Patient
Daniel R., 52
Course of care
6 visits over 9 weeks
Clinician
Dr. Sang An
“The first hour was the first time anyone had actually listened.”
Sophie was four months post-partum, told to do Kegels and "ease back in." She had pelvic-floor dysfunction, diastasis, and the specific load-tolerance question that nobody had asked: how do I get back to a 7-minute mile.
Patient
Sophie K., 34
Course of care
8 visits over 14 weeks
Clinician
Dr. David Park
“They told me when to stop coming. That alone told me what kind of clinic this was.”
Donna was eight months post-ACL reconstruction, doing maintenance at another clinic three times a week. After two assessment visits Alina told her she was done — the maintenance work was either gym training, which she could do herself, or it was not necessary. The model assumes you have other things to do.
Course if Care
2 visits — discharged
Patient
Donna T., 36
Clinician
Dr. Alina Fatakhova
"I didn't think two visits would be enough. Turns out that was the point."
Priya was six weeks into a hamstring strain from training for a half marathon, icing and stretching without much change. After the first assessment, Dr. Bianconi identified the real issue wasn't the hamstring itself but limited hip mobility overloading it during her stride. Two sessions of targeted work later, she was back to running pain-free. The model isn't about how many visits you can book — it's about how few you actually need.
Course of care
2 visits — discharged
Patient
Priya M., 48
Clinician
Dr. Bianconi
The numbers behind the stories.
We track every case from intake through discharge and report it back to ourselves quarterly. The aggregate from the last two years.
7.4
median visits
to close a case
78%
discharged
within 8 visits
<5%
returned
for the same complaint within 12 months
4.9/5
patient NPS
over 600 patients surveyed
Knowing when to stop is part of the work.
The conventional model is structured to keep you on the schedule. Ours is structured to discharge you. Every case has a goal-state defined at visit one; when you hit it, we tell you. If the work that remains is gym training or lifestyle, we say that too.
This is the only part of the model that some patients push back on at first — and the part that, in retrospect, every patient identifies as the reason they trust us.